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Other Services

We’re not just your equipment dealer. As a partner in the success of your business, we offer equipment and support services to help you achieve your goals, including online parts and service information, financing, insurance, and help with managing your customer account.

Service Information Systems (SIS)

Finning Insurance

Customer Account Services

Saskatchewan Services

 

Service Information System (SIS)

(SIS) is Caterpillar's primary tool for delivering Parts and Service Information to Customers.

Launch SIS Web

SIS Web is Caterpillar's primary tool for delivering Parts and Service Information to Customers. Launch SIS Web

Convenient

When you need timely delivery of parts and service technical information - whether working at the office or at home - SIS Web is the solution for you. Using a standard web browser SIS Web can be accessed through a standard Internet connection or Extranet connection to Caterpillar.

Current

SIS Web is updated nightly and contains the most current techincal information available.

Comprehensive

SIS Web provides access to more than 17,000 publications on all Caterpillar machine and engine product lines. Improve your operating efficiency with easy access to:

  • Breakdowns & Parts Identification
  • Operation & Maintenance Instructions
  • Disassembly and Assembly Instructions
  • Special Instructions
  • Parts Graphics
  • Engine News
  • Tool Guides
  • Service Manuals

Please contact your sales representative today for eligibility and pricing.

 


Finning Insurance

Finning Canada has sold Finning Insurance Services to Integro Insurance Brokers.

All policy and coverage remains the same for customers, as does the team serving them. The dedicated group of insurance employees is moving over to Integro and will continue to provide customers with the support and expertise they need.

Integro Insurance Brokers
(604) 608-6262
777 Hornby Street
Suite 1460
V6Z 1S4
Vancouver, BC

 


Customer Account Services

Our Customer Accounts team helps you manage your customer account.

We can help you with providing:

  • Invoice or Statement copies
  • Reconciling your account with you
  • Setting up customized payment schedules
  • Changing account information
  • Providing account references.
  • Administering account credit limits

Account Payment Methods:

  • Direct Deposit (initiated by you via your computer or telephone).
  • Pre-Authorized Payment (automatic debit from your account).
  • Post-dated cheques forwarded and held in our possession.
  • Cheques applied each month.
  • Cash delivered in person to any Finning location.
  • Deferred payment contracts can be coordinated for larger invoice amounts.
  • At time of purchase - payments can be made by Interac, Visa, MasterCard, or American Express for all Parts and Services invoices.

Contact Information:

Box 2405
16830 - 107th Avenue
Edmonton, AB
T5J 2S1

Toll Free: 1-877-779-2733
Main line: (780) 930-4900
Fax: (780) 930-4919
e-mail: custaccounts@finning.ca