From
the 1997 Annual Report
Dear Shareholders, Customers, and Employees:
I am pleased to report that Finning International
Inc. produced record results in 1997 for the fourth
consecutive year. Revenue increased 24% to $2.3
billion and net income improved 18% to $104 million.
The Company’s return on shareholders’
equity was 16.2% in 1997—the third year
in a row the Company earned a return above its
15% target.
This strong performance could not have been achieved
without the commitment of our Finning employees
around the world. By applying their expertise
to individual customer needs they are consistently
providing the best solutions—made possible
by the fact that finning sells and services the
best equipment in its class, namely Caterpillar.
Reliability, productivity and quality of design,
manufacture and support are the key ingredients
in Caterpillar’s record of success.
Finning’s record performance in 1997 can
also be credited to our corporate strategy. We
remained committed to our core business while
stepping further out on the international stage.
Earlier this decade, the Company embarked on a
plan that would see Finning increase its diversification
outside of Western Canada. In 1993, we acquired
the Caterpillar dealership in Chile at a time
when that economy was beginning to accelerate.
On October 1, 1997, we completed the acquisition
of H. Leverton Limited, the other Cat dealership
in Britain, making our Finning (UK) Ltd. operation
the sole British Cat dealership. Management is
currently integrating the best practices of those
two companies to create a stronger and more efficient
dealership. The equipment industry in Britain
remains highly competitive but we are expecting
steady improvement in Finning (UK)’s market
share and operating margins over the next three
to four years.
Because of our diversification, Finning now generates
more than half of its revenue from activities
outside of Canada. We serve an expanded customer
base spread over three continents and operating
in unique industries and separate economies. This
diversification reduces our exposure to market
cyclicality in any one sector of an economy, allowing
our Company to focus on building long-term value.
For example, even though the coastal forestry
industry in British Columbia experienced weakness
in 1997, double digit growth in Alberta and Chile
allowed us to achieve record results.
To further our international diversification,
we are also committing more people and more resources
to our Universal Machinery Services division ("UMS"),
previously called International Sales. UMS sells
used equipment and used parts to end-users and
other dealers around the world. In the last five
years, the division as tripled its sales to $100
million in 1997 and is now expanding its marketing
efforts in the areas of pipeline equipment and
cranes.
While diversification has been a key to Finning’s
successful growth, so too has been the forward
looking and expansive product introduction program
of Caterpillar. Since 1992, Caterpillar has introduced
more than 244 new or improved products and this
past year Cat completed a series of acquisitions
and joint ventures to further expand its product
line. In the agriculture sector, Cat has joined
hands with German-based Claas KgaA to introduce
a new line of Lexion combine harvesters that will
be available in North America in 1999. Caterpillar
also acquired Skogsjan AB and Perkins Engines
(a division of LucasVarity pls) to expand their
forest and power systems lines, respectively.
In the second quarter of 1998, Cat will launch
its new series of compact construction equipment
at an industry trade show in Germany. The commitment
to product leadership by Caterpillar provides
Finning with expanded opportunities to sell and
service new and existing equipment in all dealer
territories.
While Finning has grown in size significantly
and enhanced its strategic position over the past
decade, it is clear that we cannot stand still
in a changing business environment. We must be
ever vigilant to the opportunities and threats
that are sure to appear in tomorrow’s markets.
competition remains tough in each of our dealer
territories and we are making the necessary internal
changes to stay one step ahead. We recognize that
our success in the past has been due to our ability
to control costs and reposition our resources
to best serve our customers. And we are continuing
this approach. In our British operations, substantial
relocation and restructuring efforts are underway
as Finning (UK) and H. Leverton are being combined
to maximize productivity. And in Canada, we have
made the decision to relocate 220 positions from
our Canadian head office on Great Northern Way
in Vancouver to our renovated three-storey office
building in Edmonton, Alberta. Edmonton, centrally
located to our oil, gas, mining and agricultural
customers, is also the gateway to the Northwest
Territories which offers a promising future in
the mining sector, especially diamonds. Finning
(Canada) must be close to its customers in Alberta
and the Northwest Territories where expansion
opportunities in all key sectors will be the biggest
source of our Canadian growth in the next decade.
To provide state-of-the-art service support for
customers in the Lower Mainland, a new $15 million
branch facility is under construction in Surrey,
B.C.
In our continuing efforts to improve efficiency
and customer service, Finning made a significant
corporate-wide commitment to upgrading its information
systems in 1997. Both Finning (Canada) and Finning
(UK) successfully launched version 2.0 of the
Dealer Business System (DBS) in the third quarter
of 1997. DBS is customized software that improves
support services for Finning’s customers,
and links the Company’s database with Finning’s
operating units, the Caterpillar network and other
Cat dealers worldwide. Finning Chile will be upgraded
from an earlier version of DBS in the fourth quarter
of 1998.
Finning also continues to benefit from the business
acumen and informed governance of its Board of
Directors. In this regard, the Board appointed
two additional members in 1997—Jim Dinning
of Calgary, Alberta, and Timothy Howden of Marlow,
England. We look forward to the valued contribution
of these two members.
Looking forward, Finning’s performance
will continue to improve as each of the operating
units capitalizes on its unrealized potential.
Now that Finning (UK) is the national Caterpillar
dealer in Britain, there is an opportunity to
begin growing our market share in that territory
and improving cost competitiveness over time.
In Chile, increasing activity in construction
and infrastructure projects will offset the decline
in the growth rate of mining expected in that
territory in 1998. And in Canada, continued activity
in the petroleum industry, expansion of the oil
sands, and new diamond mining projects in the
Northwest Territories provide on-going growth
opportunities.
By focusing on core strengths which enhance our
"customer solutions" to business, the
Company will continue to build long-term value.
Through the dedication and commitment of all our
employees, we will continue to be the leaders
in the markets that we serve.
Sincerely,
(signed)
James F. Shepard
Chairman and Chief Executive Officer |