Welcome to CUBIQ

CUBIQ Dealer Service digitises many touch points into a single place. This free to use platform serves as one safe source of information, where you can find information on parts orders status, download a copy invoice, and see machine related data and insights.

FEATURES & BENEFITS

Asset Monitoring

Aggregate all your telematics and fleet information in one handy portal. See maintenance information for your working fleet including connected and non-connected assets.

Click here to track your assets >

Order Management

See detailed order tracking and history. It only takes a click to dive into your order status, where full information is provided. You can search up to two years of order history.

Click here to view your order status >

Parts Returns

Now you can initiate a return in CUBIQ, giving you access to all the information that the receiving branch will need to process the return quickly and efficiently, making your refund even faster.

Click here to initiate a return >

Document Centre

A central store for you to digitally sign, store and review contracts and documents relating to your account, from orders and CVA contracts to bills of lading, all in one place.

Click here to see what outstanding documents are ready to sign >

Get help any time in CUBIQ

You'll find a link to the Help Centre always available in CUBIQ, in the left menu bar. It's easy to find help! Explore help articles >

Single sign on (SSO) with CUBIQ

With the recent Caterpillar login change, users who log into CUBIQ with their (CWS) ID may need to log in again when navigating to Caterpillar sites including Parts.Cat.com, SIS, and Cat^® Inspect.

Click here to link your account >

FAQ

Frequently Asked Question: Can I change Asset IDs in CUBIQ?

Short answer: you can't, because CUBIQ receives this information from other Finning systems. Contact CUBIQsupport@finning.com when you need an Asset ID updated.

What does it mean when my order has an In Process status and no Planned Delivery Date?

Your order has been accepted and is being reviewed and sourced. It will stay In Process pending arrival (to a Finning facility) and will change status when it is available for shipment/delivery.

Visit the CUBIQ Help Centre for answers to other Frequently Asked Questions

We are committed to your success

We hope you find CUBIQ valuable and easy to use. We are always eager to hear how CUBIQ has helped you in your business. Share your stories, ideas and feedback with us at CUBIQsupport@finning.com