Completely customised to your business, Tailored support provides more of what you need and less of what you don’t.

Why choose Tailored?

In business, it always makes sense to plan ahead. Our Tailored support package offers you the flexibility to choose the additional services that are most important to your business requirements and budget.

What's included?


Digital Connectivity

Using wireless technology installed on your machine, VisionLink® gives you access to performance and analytics on any device.

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Condition Monitoring
Remote Condition Monitoring

Utilising VisionLink® data, our Finsight Advisors keep you in tune with the health of your equipment at all times.

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Visual inspections are carried out by our Cat certified engineers* using the latest Cat inspection technology. As part of the inspection process, we will follow up with you to recommend any identified repairs.

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Integrated Labour

Our integrated labor package provides Cat certified engineers* to perform the major 1,000 and 2,000-hour services. The minor services (500 hours) are carried out by your own engineers.

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Complete Labour

Our Complete labour option includes major and minor services, carried our by our Cat certified engineers* using the latest diagnostic equipment and digital inspection technology for total peace of mind.

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Maintenance Parts

Maintenance parts typically represent just 3% of your equipment's operating costs. Minimise downtime and maximise safety with genuine Cat parts.

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From time to time your machine will need some repairs and it's important that these are carried out quickly, professionally and cost-effectively to get you back to work.

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Fluid Analysis

Our fluid sampling helps to identify wear patterns, pinpoint early signs of equipment fatigue and plan preventative maintenance for reduced downtime.

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Flexible Payments

Manage your maintenance costs and stay on top of your finances with our flexible payment options. Look after your equipment and bottom line. 

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Fluid Analysis

 Oil Analysis
 Coolant Analysis
 Fuel Analysis

Maintenance Parts

 Primary Air Filters
 Secondary Air Filters
 Std Service Parts
 Fluids - Extended
 Fluids - Engine Oil only
 Cab Air Filters
 Diesel Particulate Filter (DPF)


 TA1 Walkaround
 Workshop FinCam
 Brake Testing
 Undercarriage (CTS)
 Hydraulic Health Check


 500hr Service Labour
 1,000hr Service Labour
 2,000hr Service Labour

 Repair Parts

+ Bucket & GET
 Dozer Blade
 Landfill Compactor Wheel
 Truck Dump Body
 Hydraulic Cylinders
 Hydraulic Pumps
 Transmission & Drivetrain


 Minestar Technology
 Loan Machine Cover

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Contact us today at +44 (0) 800 328 5597 or call your Finning representative.

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*During periods of high demand, we may use one of our Finning certified Rollo engineers to perform your service to our standards.