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Cookie Policy

The finning.com website ("Website"), which is operated by Finning International Inc. and its group of companies (collectively, “Finning”), uses "cookies", a technology that installs information on a user's computer for various purposes related to operation of the Website, as described in this section. Cookies enhance the convenience and use of the Website for users. Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. If you do not wish to allow cookies, please disable them in your browser settings. Disabling cookies may affect your experience of the Website. If you do not accept cookies when prompted to do so you will not be able to use our Website.

Below we explain what cookies we use on our Website, why we use them and whether they are strictly necessary or are some other type of cookie, for example "performance" cookies. We also state whether a cookie is a "persistent" or "session" cookie. The difference is that:

  • Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
  • Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Strictly Necessary Cookies

Strictly necessary cookies are essential; without them, Finning would be unable to operate the Website or provide its services via the Website. We would not be able to operate our Website without using the "strictly necessary" cookies listed below.

Cookie Name Purpose Persistent/Session More Information
Session ID JSESSIONID Used to manage the user’s session on the server. Session  

Performance Cookies

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. Finning only uses such information to improve the Website. The performance cookies used on our Website are:

Cookie Name Purpose Persistent/Session More Information
Adobe Analytics AMCV_####@AdobeOrg

Collects anonymous information about how visitors use the website. We use this information to compile analytics reports which help us to improve our Website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Contains the Marketing Cloud visitor ID or MID. The MID is stored in a key-value pair and enables cross-solution data sharing within the Adobe Marketing Cloud.

A fully formed key-value pair would look similar to this:

mid|20265673158980419722735089753036633573

Persistent Persists for 2 years
Adobe Analytics AMCVS_####@AdobeOrg Collects anonymous information about how visitors use the website. We use this information to compile analytics reports which help us to improve our Website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Session  

Google Analytics

_ga

Dstinguishes users.

Persistent

Persists for 2 years.

Google Analytics

_gat_UA-########-#

Determines performance and throttles the request rate before sending visitor information to Google Analytics.

Persistent

Persists for 10 minutes.

LivePerson

LPVID

Gathers usage data and determines whether the LivePerson hosted services should launch on the visitors browser and is set when LivePerson services are initiated on the website.

Persistent

Persists for 12 months.

LivePerson

LPSID-LPfinning

Identifies a visitor session and is set when LivePerson services are initiated on the website.

Session

 

LivePerson

LPCKEY-LPfinning

Determines if a cookie can be set on the browser and is set when LivePerson services are initiated on the website.

Session

 

Adobe Analytics

daysSinceLastVisit

Determines the number of days since the last visit.

Persistent

Persists for 3 years.

Adobe Analytics

daysSinceLastVisit_s

Determines the number of days since the last visit.

Session

 

Adobe DTM

_sdsat_landing_page

Stores landing page information

Session

 

Adobe DTM

_sdsat_lt_pages_viewed

Stores information about the last pages viewed

Persistent

Persists for 2 years.

Adobe DTM

_sdsat_pages_viewed

Stores information about pages viewed

Session

 

Adobe DTM

_sdsat_session_count

Stores session counter

Persistent

Persists for 2 years.

Adobe DTM

_sdsat_traffic_source

Stores information about the traffic source when arriving on a landing page

Session

 

Adobe Analytics

gpv_v9

Stores PageName to track performance timing for the next visited page

Persistent

Persists for 1 day.

Adobe Analytics

s_campaign

Stores the number of visits from a visitor

Session

 

Adobe Analytics

s_cc

Stores if cookies were enabled or disabled

Session

 

Adobe Analytics

s_getNewRepeat

Stores information about whether the visitor is new or repeat

Persistent

Persists for 30 days.

Adobe Analytics

s_invisit

Determines how many visits have been made

Persistent

Persists for 1 day.

Adobe Analytics

s_visit

Determines if a new visit is starting

Persistent

Persists for 1 day.

Adobe Analytics

s_vnum

Determines how many visits have been made

Persistent

Persists for 1 year.

CallRail

calltrk_landing

Tracks the website or webpage landed on by the visitor

Persistent

Persists for 1 year.

CallRail

calltrk_referrer

Tracks the last website visited prior to landing on our website

Persistent

Persists for 1 year.

CallRail

calltrk_session_id_#####

Provides an identifier for the user visiting the website

Persistent

Persists for 1 year.

Finning.com

selectedUnits

Remembers the unit type selected by the user (e.g. Imperial or Metric) used on product pages

Persistent

Persists for 20 years.

Hotjar

_hjClosedSurveyInvites

This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.

Persistent

Persists for 365 days

Hotjar

_hjDonePolls

This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

Persistent

Persists for 365 days

Hotjar

_hjMinimizedPolls

This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

Persistent

Persists for 365 days

Hotjar

_hjDoneTestersWidgets

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

Persistent

Persists for 365 days

Hotjar

_hjMinimizedTestersWidgets

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

Persistent

Persists for 365 days

Hotjar

_hjDoneSurveys

This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.

Persistent

Persists for 365 days

Hotjar

_hjIncludedInSample

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

Persistent

Persists for 365 days

Targeting Cookies

These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users. 

Cookie Name Purpose Persistent/Session More Information
Adobe Target mbox Tracks visitor behaviour. The mbox cookie stores the relevant “offer” and ID generated by the application. Persistent Persists for 2 weeks
AdRoll __adroll The AdRoll platform uses cookies, tracking pixels and related technologies to provide targeted advertising. Persistent Persists for 90 days

Other Websites

This Website may contain links to other websites or internet resources. When you click on one of those links you are contacting another website or internet resource that may collect information about you voluntarily or through cookies or other technologies. Finning has no responsibility or liability for or control over those other websites or internet resources or their collection, use and disclosure of your personal information. You should exercise caution and read the privacy statement applicable to any website you visit, whether through links on this Website or otherwise.

Your Comments

If you have any comments or questions about this Cookie Policy please contact Finning at webmaster@finning.com.

Finning Group of Companies

Finning Chile S.A.
DIPERK S.A.C
SITECH SOUTHERN CONE SpA
Finning Argentina S.A.
Finning Soluciones Mineras S.A.
Nextmaq S.A.
Finning Bolivia S.A.
Finning (UK) Ltd
Finning (Ireland) Limited
Reaction One Limited T/A Sitech UK
Alveton Limited T/A Sitech Ireland
Sitech Western Canada Solutions Ltd.
Raydon Rentals Ltd.

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