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When you contact Finning for service, you want the basics executed well. You want service done right, done on time and an invoice at the end of the job that doesn’t surprise you. That’s why Finning offers you the Customer Service Commitment­­­—three straightforward promises designed to help you get the most out of your equipment investment. If we miss a completion date and extended service warranty, you’ll get money back in your pocket.

READ THE FULL POLICY HERE.

HERE'S HOW THE FINNING CUSTOMER SERVICE COMMITMENT WORKS FOR YOU.

ON TIME COMPLETION
We will set a completion date and stand behind it.

We guarantee it.*
NO SURPRISE INVOICES
You'll receive an up front repair quote and any changes to your quote will be communicated as repairs proceed.
NO COST WARRANTY REPAIRS
Our skilled team of trained technicians will complete your repair right the first time or we'll fix it again.* All repairs and workmanship are covered for 12 months or 4,000 hours, whichever comes first.*

We guarantee it.*

*Some restrictions may apply. Ask your representative for details. Some images used were shot pre-Covid-19 and may not contain the safety requirements of group settings as per government regulations.