Finning Customer Value Agreements

Finning Customer Value Agreements


You need your machines to work hard and perform at their peak every minute of your workday. That’s why we designed our Customer Value Agreements (CVAs) to keep you up and running at all times and ensure we stay ahead of unexpected delays — no matter how challenging the conditions. It's not just about servicing and maintenance either, we go way beyond that. Our CVAs give you total peace of mind and the flexibility to build a package to suit your fleet’s needs and budget. Simply put, they are built around your business.

Fixed Maintenance Costs

Each package has its own fixed cost so you know exactly what you're getting for your budget.

Total Peace of Mind

Concentrate on running your business knowing you are fully covered with genuine Cat®  parts & certified technicians. 

Flexible Payments 

Different payment options to suit your business needs and budget.



We provide you with everything you need to carry out all of your essential preventative maintenance using genuine Cat parts kits, supplied to you when you need them.

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Get all the benefits of Essential, with the reassurance of Cat certified technicians performing 2,000-hour + services.

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The Complete preventative maintenance package takes the hassle out of servicing, with Cat certified technicians carrying out all required servicing with genuine Cat parts kits.

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Our Ultimate repair and maintenance solution provides total peace of mind, with all servicing, planned repairs, and breakdown response covered, offering you maximum protection and performance. 

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Completely customized to your business, our Tailored package support provides more of what you need and less of what you don’t.

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Optional additional features for greater maintenance support:

All inspections are carried out by our Cat certified technicians using the latest Cat inspection technology. We’ll also recommend any repairs to ensure your fleet is always Health and Safety compliant.    

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Integrated Labour

Our Integrated labour package, Cat certified technicians* perform the major 1,000 and 2,000-hour services. The minor services (500 hours) are carried out by your own technicians.

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Complete Labour

Our Complete labour option includes major and minor services, providing you with total peace of mind.

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From time to time your machine will need some repairs. When this happens, it's crucial that these repairs are carried out quickly, professionally and cost-effectively to get you back to work as soon as possible.

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Valve sets

A valve lash adjustment is critical because the valves of a diesel engine play a key role in the combustion process. Trust Finning to maintain engine health by adding valve sets to your CVA plan.

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