Parts.Cat.Com FAQ's

Can I have multiple users sign in to the same account?

Parts.Cat.Com doesn't support multiple users on the same account. Only one person can be signed in at a time.

I forgot my ID and password/It won't accept my password. What do I do?

Contact the Finning Customer Service Center at 1-888-FINNING.

Is SIS Web still available?

Yes, SIS is still available and found in the menu bar at the top of the page after you have logged in. If you had access to SIS in PartStore, you will have access to SIS in Parts.Cat.Com.

What are the benefits of registering?

  • Access to Caterpillar electronic parts books (SIS)
  • Time saving order defaults.
  • An order history of all orders placed in after registration.
  • Save and utilize frequent order lists for quick re-ordering.
  • For more frequently asked questions, download our Parts.Cat.Com FAQs.