SOS Support

Reach out to us at 1-888-FINNING (346-6464), or view our help documents and videos below for useful how-to's:

Clearing Cache & Internet History

Configure Your Pages

How to Add or Modify Equipment

How to Download History of Equipment

Ways to Search 

Sample Pre-Registration 

Help Videos

S·O·S Web | Sample Submission

Learn how to pre-register fluid analysis samples within the online SOS Portal. Equipment must be added within the Portal prior to sampling.


S·O·S Web | Add, Modify, and Delete Assets

Changes to your fleet is inevitable but we can help you manage those changes through SOS Web on My.Cat.com. Watch this video to learn how to add, modify and delete assets from SOS Web.


S·O·S Web | Sample Page Label Creation

Creating a Sample Page label from SOS Web within My.Cat.com is easy. Watch this video to learn how to create and print bottle labels.


S·O·S Web | Fleet Page Label Creation

Creating a Fleet Page label from SOS Web within My.Cat.com is easy. Watch this video to learn how to create and print sample bottle labels. 


Have questions? Reach out to us! 1-888-346-6464