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Parts

Every Part Plays its Part.

MORE CHOICE.  MORE CONVENIENCE.  MORE WAYS TO BUY.

We make buying parts easy. 

However you prefer to buy them.  At your fingertips through our new online ordering system, parts.cat.com/uk, over the phone, across the counter or through a dedicated Parts Manager. You get the same expert personal experience, you just choose the way that works best for you.


Click: Parts.cat.com/uk

Order from parts.cat.com/uk

Best for: Speed and simplicity. Frequent orders, bulk purchases, planned maintenance kits, ordering outside working hours.

Call: Parts Direct - 0330 123 9211

Parts Direct - 0330 123 9211

Best for: Emergency orders, parts assistance and expert advice.

Collect: visit us in branch

Visit us in your nearest branch

Best for: Most frequently needed parts, expert advice and emergency support.

Consult: On-site visits

Onsite visits to your business

Best for: More complex parts and service solutions, mobile service and hands on support, specialist advice and on-site prognosis.


DELIVERING A BETTER SERVICE. THAT'S OUR PROMISE.

Our Promise represents a set of assurances that underpin our commitment to delivering the highest levels of customer experience.  It's why you can rely on Our Parts Promise to you:


For stocked parts ordered before 5.30pm.

For stocked parts ordered before 5.30pm.**

Collect your parts free of charge from your nearest branch.

Collect your parts free of charge from your nearest branch.

Need to return a part? Take it to your local branch free of charge.

Need to return a part? Take it to your local branch free of charge.

Real-time parts support while you shop online.

Real-time parts support while you shop online.


It takes just minutes to order with parts.cat.com/uk

Ordering the right parts when and where you need them is easier than ever.  Get parts delivered fast and straight to your door with next day delivery* on stocked parts before 5.30pm. Order today.


If you need any help or have any questions about how parts.cat.com/uk can help your business, please contact us on 0330 123 9211 (7am-6pm).

 


*Next day delivery applies to parts ordered by 5:30pm Monday-Friday, not including national holidays and excludes certain postcodes. Terms and Conditions of Sale on www.parts.cat.com/uk.  **Extended opening times operate at some branches.  

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