Ethics and Compliance Complaint Procedure

Ethics and Compliance Website

https://secure.ethicspoint.com/domain/media/en/gui/13881/

Ethics and Compliance Hotlines

For calls in North America (U.S. & Canada) dial: 1-800-491-2966

For calls from Argentina, Bolivia, Chile, UK, and the Republic of Ireland, please dial the country specific number below from an outside line:

1. The call will be answered in English or Spanish as specified above. To continue your call in another language, please state your language to request an interpreter. It may take 1-3 minutes to arrange for an interpreter. During this time please do not hang up.
2. Identify that you are calling from Finning.
3. Make your report.

If you are unable to connect via the above instructions:

1. Dial an international operator.
2. Request a collect call (reverse charge) to be placed to 503-748-0666.
3. If asked to give your name, please provide "EthicsPoint" as the name.
4. The international operator will call the Finning Report line. The call will be answered in English and the collect call will be accepted. When the international operator disconnects, the Call Center Specialist will continue the call in English or if you would prefer Spanish, please state your language to request an interpreter. It may take 1-3 minutes to arrange for an interpreter. During this time please do not hang up.
5. The Call Center Specialist will return with a Spanish speaking interpreter.
6. Make your report.

Compliance Officer:

Mail:  Suite 300 - 565 Great Northern Way,
         Vancouver, BC  V5T 0H8  Canada
Email: ComplianceOfficer@finning.com
Tel:   1 (604) 691-6250