Finning is committed to protecting your privacy and to complying with the requirements of the Data Protection Act 1998 (“the Act”). We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:
We will use your personal information for the following principal purposes:
We may also pass your personal information to other companies or people in the following circumstances:-
Other than in the above circumstances, unless you have given us your express consent, we will not provide information about you to any other persons. We always endeavour to ensure that your personal information is kept safe and secure. We will not sell information about you to third parties.
Prior to opening an account for you we may perform a search with a credit reference agency. The agency will keep a record of the results of the search. After we open an account for you, we will provide the agency with regular information about how you use it. Other lenders may use this to make decisions on future applications for credit. It may also be used for tracing debtors and to detect and prevent fraud.
When you apply to us for an account, the details you provide, the information we already have and information from credit reference agencies are used to assess credit risk. Various factors in all these details/information help us to assess the risk. Further details of our credit assessment procedures are available upon request from The Credit Manager, Finning (UK) Ltd, Watling Street, Cannock, Staffordshire WS11 8LL.
We have systems that protect our customers and ourselves against fraud and other crime. Customer information can be used to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us to:
We take reasonable steps to ensure that access to your personal information is restricted in our offices so that only those of our employees who need the information to perform a specific job are granted access to it. All our employees are personally responsible for maintaining customer confidentiality. We provide training and education to all our staff to remind them about their obligations. Our policies and procedures are regularly audited and reviewed.
You can require that we do not process your personal data for marketing purposes. When you apply on the Website for an account with us you will see a notification of where we intend to use your personal data for marketing purposes. You will have the option to “opt out” by clicking a box. If you do not opt out, each time we subsequently send you marketing material electronically, you will also be given the option to “opt out” of receiving future material. In addition you can exercise the right to “opt out” by contacting us in writing at Finning (UK) Ltd, Legal Dept, Watling Street, Cannock, Staffordshire WS11 8LL.
The Act gives you the right of access the information we hold about you on our records. The Act allows us to charge a fee of £10 for this service. Please contact the Office of the Information Commissioner for more details on these rights. If any information we hold about you is inaccurate or incorrect, please let us know and we will correct it.
If you have any questions or suggestions regarding this policy, have any concerns about our practices or believe we are not correctly adhering to our privacy policy, please contact Ciaran Mc Menamin, Head of Legal, in writing at Finning (UK) Ltd, Watling Street, Cannock, Staffordshire WS11 8LL.
Any changes to this policy will be posted here.